Resource Management, Inc. (“RMI”) is committed to respecting the privacy of our users. We want to provide a safe, secure user experience. This Privacy Statement sets forth the online data collection and usage policies and practices that apply to www.rminc.com, time.rminc.com, and any other Web site owned, operated, licensed, or controlled by RMI (collectively referred to as the “RMI Web Sites”) (unless a different privacy statement is specifically made applicable). By using an RMI Web Site, you consent to the policies and practices described in this statement.
Your data will be stored and processed in whole or in part in the United States. If you access an RMI Web Site outside the United States, your usage of that site constitutes consent to the transfer of your data out of your country and to the United States. RMI web sites contain links to other web sites over which RMI has no control. RMI is not responsible for the privacy policies or practices of other web sites to which you choose to link from an RMI Web Site. We encourage you to review the privacy policies of those other web sites so you can understand how they collect, use and share your information. This Privacy Statement applies solely to the information we collect on an RMI Web Site, and does not apply to information we collect in any other fashion. Health information protected by HIPAA (Health Insurance Portability and Accountability Act of 1996) is collected and used in accordance with our Policy on the Use and Disclosure of HIPAA-related information.
Table of Contents
1. Site Description
In some areas of RMI Web Sites, RMI requests, or may request, that you provide personal information, including your name, address, email address, telephone number, Social Security number, contact information and any other information from which your identity is discernible. In other areas, RMI collects or may collect demographic information that is not unique to you such as your ZIP code, age, occupation and gender. We also gather or may gather certain information about your use of an RMI Web Site, such as what areas you visit and what services you access. Moreover, there is information about your computer hardware and software that is or may be collected by RMI. This information can include, without limitation, your IP address, browser type, domain names, access times and referring web site addresses. If you are a co-employee of RMI, we collect and maintain a variety of personal information about you. This information may be accessed through www.rminc.com/clientservices or through paper forms, or e-forms submitted by your employer. For co-employees, the information we maintain includes but is not limited to:
- Name, phone number and address (street and email);
- Age, marital status and occupation;
- Information about job history and employment status;
- Information about salary and benefits, including health benefits, retirement plans, and Social Security numbers;
- Bank Account information for direct deposits;
- Recruiting and training history; and
- Information about co-employees’ family members such as their names, addresses and Social Security numbers.
If you are a client of RMI, we collect and maintain information about you and, if applicable, your company and employees. We may make some or all of this information available for you or your worksite administrator’s use on www.rminc.com/clientservices. For clients, examples of this information include but are not limited to:
- Company name, phone number and address;
- Taxpayer Identification Numbers;
- Bank Account Information for ACH or Wire Transfers;
- Number of worksite employees;
- Payroll information for worksite employees; and
- Information about insurance and other benefit offerings.
While your account is active, we retain indefinitely all the information we gather about you. Once your Client Service Agreement, Co-Employment Agreement or similar arrangement with RMI is terminated, we retain information in accordance with our Records Retention Policy and as required by law. You have access to much of your personal information through www.rminc.com/clientservices, where you can view and update most of the personal information we maintain.
2. Use of Information by RMI
We do not disclose to third parties your personal information, combined personal and demographic information, or information about your use of an RMI Web Site (such as the areas you visit or the services you access), except as set forth in the following four subparagraphs.
3. Disclosure of Information to Others
We use the information we gather on an RMI Web Site, whether personal, demographic, collective or technical, for the purpose of operating and improving the RMI Web Site and delivering the products and services that we offer. We may use your contact information in order to send you email or other communications regarding updates at an RMI Web Site, such as new features and tools available. The nature and frequency of these messages will vary depending upon the information we have about you.
- Third Parties with Consent – We may disclose information to third parties if you consent to such disclosure. For example, if you indicate that you would like to receive information about the products or services of third parties at the time you register at an RMI Web Site, we may supply your contact information to third parties such as for the purpose of sending you email or otherwise communicating with you. We may use data we have about you (such as the interests and preferences you have expressed) to determine whether you might be interested in the products or services of a particular third-party.
- Third-Party Contractors and Partners – Our online resources, including Human Resource tools, administrative services, and payroll self-service, are provided both through RMI Web Sites and by linking to Web sites of companies with which we work. We call these co panies our “partners.” We may disclose information to our partners and individuals we employ to perform functions on our behalf. E amples may include hosting our Web servers, analyzing data, providing marketing assistance and benefit providers. These companies and individuals will have access to your personal information as necessary to perform their functions, but they may not share that information with any other party.
- Your Worksite Employer – If you are a co-employee, most of your personal information is also available to your worksite employer.
- Governmental Authorities, Compliance with Law – We may disclose such information if legally required to do so, if requested to do so by a governmental entity or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect the rights or property of RMI or its affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public. For example, we report information regarding employee compensation and withholding to taxing authorities.
RMI may also share aggregated anonymous information about visitors to each of its Web Sites with its clients, partners and other third parties so that they may understand the kinds of visitors to RMI’s site(s) and how those visitors use the site(s).
4. Changes or Amendments to You
Resource Management, Inc. reserves the right to change or amend any of these TOU at any time at its sole discretion. Any changes or amendments will be effective upon posting notice of the revised TOU on a Resource Management, Inc. Web Site. Your continued use of Resource Management, Inc. Web Sites after any such revisions have been implemented shall be deemed your acceptance of such new terms and conditions. These TOU were last revised on May 17, 2005.
5. Use of Cookies
RMI may or may not use “cookies” to help personalize your online experience at certain RMI Web Sites. A cookie is a text file that is placed on your hard drive by a Web page server. Cookies are uniquely assigned to your computer, and can only be read by a Web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenient feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize RMI pages, or register for services at www.rminc.com/clientservices, a cookie helps us to recall your specific information (such as user name, password and preferences). Because of our use of cookies, we can deliver a more personalized site experience. You may have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline all cookies if you prefer. Alternatively, you may be able to modify your browser setting to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis. If you choose to decline cookies, however, that may hinder performance and negatively impact your experience on an RMI Web Site.
6. Opt-Out Options
You may opt-out of receiving communications from RMI as a result of contacting us through our site by one of the following options:
- You can send us a request to discontinue sending information by contacting contact@rminc.com.
- Contact us at (801) 355-0200 or Toll Free at (844) 764-0200.
When sending an email, please be sure to include your name, company name and email address.
7. Security
RMI has implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.
8. Changes to Privacy Statement
If we decide to change our Privacy Statement for RMI Web Sites, we will post those changes here so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.
9. Contact Information
RMI is a name under which Resource Management, Inc., a Utah Corporation with its principal place of business at 510 South 200 West, Salt Lake City, UT 84101, operates. It also may include our satellite office located at 7527 SE 24th Street, Suite 660, Mercer Island, WA 98040. Resource Management, Inc. is the legal entity which determines the purposes and means of processing the information gathered at the RMI Web Sites. The information we gather on any RMI Web Site may be shared within Resource Management, Inc. and its subsidiary and affiliated companies.
If you have any questions about this Privacy Statement, the practices of an RMI Web Site or your dealings with this site, you can contact:
ATTN: Webmaster
Resource Management, Inc.
510 South 200 West
Salt Lake City, UT 84101
(801) 355-0200
contact@rminc.com
10. California Consumer Privacy Act
This Privacy Notice is for California Residents of the clients of Resource Management, Inc. (“RMI”) and applies solely to those residents who are visitors, users, and others who reside in the State of California (“consumers” or “you”) when you visit the RMI website and provide information defined below or RMI performs its human resources-related services (collectively, RMI’s “Services”). RMI adopts this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.
Information RMI Collects
RMI collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, RMI has collected the following categories of personal information from consumers within the last twelve (12) months:
Category A – Identifiers
Examples: Name, postal address, Internet Protocol address, email address, Social Security number, driver’s license number, passport number, or other similar identifiers.
Category B – Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) Examples: Name, signature, Social Security number, address, telephone number, fax number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, bank account number, credit card number, debit card number, or any other financial information, physical illness, mental illness or disabilities.
Category C – Protected classification characteristics under California or federal law Examples: Age, ethnicity, citizenship, religion or creed, marital status, physical illness, mental illness or disabilities, gender, veteran status.
Category D – Commercial information Examples: Records of personal property.
Category F – Internet or other similar network activity Examples: Access history and information on your interaction with RMI’s application.
Category I – Professional or employment-related information Examples: Occupation, employer information.
Category J – Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) Examples: Education level, school attended.
RMI obtains the categories of personal information listed above from the following categories of sources:
- Directly from RMI’s clients or their agents. For example, from information RMI’s clients provide to RMI related to the Services for which they engage RMI.
- Directly from you. For example, through information RMI asks from you when RMI’s clients or their agents engage RMI’s Services.
- Directly and indirectly from you when using RMI’s Services or visiting RMI’s website. For example, usage details collected automatically in the course of your interaction with RMI’s platform or website.
Use of Personal Information
RMI may use or disclose the personal information it collects for one or more of the following business purposes:
- To fulfill or meet the reason for which the information is provided. For example, to submit this information to or for RMI’s clients or their agents in the form of insurance application forms or request for information.
- To provide you with email alerts and other notices concerning RMI’s Services, or updates to your insurance application process or your employment situation.
- To improve RMI’s Services to you.
- For testing, research, analysis, and product development.
- As necessary or appropriate to protect the rights, property, or safety of RMI, its clients, or others.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of RMI’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by RMI is among the assets transferred.
RMI will not collect additional categories of personal information or use the personal information it collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
RMI may disclose your personal information to a third party for a business purpose. When RMI discloses personal information for a business purpose, it enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, RMI has disclosed the following categories of personal information for a business purpose:
- Category A: Identifiers.
- Category B: California Customer Records personal information categories.
- Category C: Protected classification characteristics under California or federal law.
- Category D: Commercial information.
- Category I: Professional or employment-related information.
- Category J: Non-public education information.
RMI discloses your personal information for a business purpose to the following categories of third parties:
- Its clients or their agents for which you have engaged in an employment relationship.
- Service providers.
- Third parties to whom you or your agents authorize us to disclose your personal information in connection with RMI’s Services.
In the preceding twelve (12) months, RMI has not sold any personal information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that RMI disclose certain information to you about its collection and use of your personal information over the past 12 months. Once RMI receives and confirms your verifiable consumer request, it will disclose to you:
- The categories of personal information that RMI collected about you.
- RMI’s business or commercial purpose for collecting that personal information.
- The categories of third parties with whom RMI shares that personal information.
- The specific pieces of personal information that RMI collected about you (also called a data portability request).
Deletion Request Rights
You have the right to request that RMI delete any of your personal information that RMI collected from you and retained, subject to certain exceptions. Once RMI receives and confirms your verifiable consumer request, RMI will delete (and direct its service providers to delete) your personal information from its records, unless an exception applies.
RMI may deny your deletion request if retaining the information is necessary for it or its service providers to:
- Complete the transaction for which RMI collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of RMI’s ongoing relationship with you, or otherwise perform its Services for you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with RMI.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to RMI by email at ccpa@rminc.com.
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows RMI to reasonably verify you are the person about whom RMI collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows RMI to properly understand, evaluate, and respond to it.
RMI cannot respond to your request or provide you with personal information if it cannot verify your identity or authority to make the request and confirm that the personal information relates to you. Making a verifiable consumer request does not require you to create an account with RMI. RMI will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
RMI will try to respond to a verifiable consumer request within 45 days of its receipt. If RMI requires more time (up to 90 days), it will inform you of the reason and extension period in writing. If you are a co-employee of RMI, then RMI will deliver its written response to the email that you provided in the RMI Center or to your work-site employer. If you are not an RMI co-employee, then RMI will deliver its written response by mail or electronically, at your option. Any disclosures that RMI provides will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response that RMI provides will also explain the reasons that it cannot comply with a request, if applicable. For data portability requests, RMI will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
RMI does not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If RMI determines that the request warrants a fee, RMI will inform you why it made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
RMI will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, RMI will not:
- Deny you use of its Services.
- Provide you a different level or quality of Services.
Changes to RMI’s Privacy Notice
RMI reserves the right to amend this Privacy Notice at its discretion and at any time. The date that this Privacy Notice was last updated is identified at the bottom of this page. You are responsible for periodically visiting the RMI website and this Privacy Notice to check for any changes.
Contact Information
If you have any questions or comments about this Privacy Notice, RMI’s Privacy Policy, the ways in which RMI collects and uses your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, you may contact RMI via email at ccpa@rminc.com.